
Terms & Conditions
APPLYING FOR A PLACE ON THE RETREAT
To apply for a place on a retreat, please complete the online Application Form. If you have any problems at all in using this form, then please don't hesitate to contact us via the General Enquiry Form, or feel free to call 07753 541223 and we'll be more than happy to help.
Once you have submitted your application, we will contact you via e-mail shortly afterwards, to acknowledge receipt and take payment of your deposit. We ask for a deposit of £50 at the time of application. Once your place is confirmed on a retreat this deposit becomes non-refundable. For Wind Quintet Retreats, in the event that we are unable to place you in a workable ensemble, we will issue a refund of your deposit.
Please note that if you are applying as an individual on a Wind Quintet Retreat, it may not be possible for us to confirm your place until we have received more applications from other individual applicants. Once we know that we can place you in a workable, same-standard ensemble, then we will write and let you know. We hope you will understand and bear with us.
The balance of fees must be paid by no later than 14 July 2023. If we do not receive your balance on or before this date, then you will forfeit your place as well as your £50 deposit. Any applications made after 14 July 2023 must be paid for in full, at the time that your place is confirmed.
WHAT DOES THE FEE INCLUDE?
The course fee includes your accommodation, full board (including any drinks, biscuits and cakes which are served at Morning Coffee and Afternoon Tea), your group tuition and admin costs.
In the case of Wind Quintet Retreats, please note that any individual tuition you may have with one of our tutors is at an additional cost. Currently the fees are £30 for 45 minutes and £40 for an hour.
WHAT IF I HAVE TO CANCEL?
Should you need to cancel, the following cancellation policy regarding refunds will apply:
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For cancellations before 14 July 2023 a full refund less deposit will be made.
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For cancellations between 14 July 2023 and 28 July 2023 (inclusive) a 50% refund less deposit will be made.
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For cancellations from 29 July 2023 onwards no refund of fees will be made.
WHAT IF WE HAVE TO CANCEL?
Once we have confirmed your place on a retreat your deposit becomes non-refundable, except where it becomes necessary for us to cancel a retreat. In the event of cancellation by us, we will give you as much notice as possible and full fees (including deposits) will be refunded.
GENERAL
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Please note that smoking is not permitted within the buildings of the venue.
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On the day of departure, you are politely requested to vacate your room by 10.00am, in order to allow for room preparation for subsequent guests.